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Practical informations

Your visit to the Institut Jules Bordet

On arrival

The secretaries at Reception provide you with information, take care of the administrative formalities and organise your care path. The departmental secretary is your main contact at Reception.

Your safety

Your valuables

The hospital is a public building where many people pass through. Despite the measures that have been put in place and our vigilance, the risk of objects being stolen exists. Never leave them unsupervised. The hospital cannot be held liable for theft and losses.

If you are hospitalised, it is sometimes possible to leave your valuables at Admissions Reception. Ask the nurse.
The single rooms in the surgical departments have a safe in which you can put your possessions in complete safety.

Tell the nurse of any problems straightaway. She will warn the internal security service.

Safety in the hospital

The Institut Jules Bordet has taken various steps to ensure the safety of patients and staff. 

  • Security officers are always on duty in the hospital.
  • Outside visiting hours, hospital wards can only be accessed using entry passes.
  • There is a videosurveillance system in place inside and around the hospital.
  • The single rooms in the surgical departments have a safe.
  • The hospital encourages payments to be made electronically.
  • Vigilance awareness campaigns are carried out regularly, both internally and externally.

Services available to you

Restaurant and shop

The restaurant is located on the 1st floor at 121, boulevard de Waterloo. It is open from 8.00 a.m. to 6.00 p.m. on weekdays (closed at the weekend).

The shop is located on the ground floor of the Hospitalisation wing and warmly welcomes you in a comfortable setting. Do not hesitate to go there with your family and friends. There you will find light snacks, books and magazines, toiletries, gifts, flowers, etc. The shop is open from 7.30 a.m. to 4.00 p.m. on weekdays and from 11.00 a.m. to 5.00 p.m. at the weekend.   

Phone : +32(0)2 541 36 86

Partnership with hotels    

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The Institut Jules Bordet has forged links with two hotels providing high-quality accommodation

Hôtels Manos (4-star)

You can book a room for a night or, for longer stays, a two-bedroom apartment for a week or a month in one of the MANOS hotels in Brussels. These three hotels have the advantage of being situated near our Institute. For further information, please contact the secretaries at Reception.

- Phone: 32 (0)2 539 02 50
- Fax : 32 (0)2 537 57 29
- Email :
- Website :

Hôtel les Bluets (2-star)

This small hotel on rue Berckmans in St-Gilles has 8 rooms and offers patients of the Institut Jules Bordet reasonable prices for short and/or long stays. For further information, please contact the hotel “Les Bluets”.

Contacts : 
- Phone : +32 (0)2 534 39 83
- Email :
- Website :

Support and assistance

The Institut Jules Bordet wishes to ensure that the religious or philosophical convictions of all are respected.

Only people who have requested the support of a lay counsellor or of a minister of the religion of their choice will receive a visit from them. Do not hesitate to ask the head nurse to ask for a visit when you are in hospital.

Our healthcare professionals


Our medical teams

At the Institut Jules Bordet you are looked after by a multidisciplinary medical team.

It is made up of healthcare professionals specialising in oncology who work together so that you can benefit from the best treatment.

These multidisciplinary oncology meetings (COM) bring together the various medical, nursing, psychological and paramedical areas of expertise.

Our nursing and paramedical teams

Working together with the doctors, the paramedical team intervenes when specialist assistance is required to back up your treatment or to improve your comfort and quality of life. Physiotherapists, psychologists, speech therapists, dieticians, occupational therapists and nurses specialising in aesthetic treatments or pedicures work together all the time with the medical team and the healthcare team. Coordination nurses in oncological care (ICSO) are available to act as a link between all your internal and external care providers at the Institut Jules Bordet.

Partage des données médicales

Dans l’objectif d’assurer la continuité des soins, il est possible de partager certaines de vos données médicales avec votre médecin traitant et d’autres établissements de santé belges.  La mise à disposition n’est pas automatique. Votre accord explicite est nécessaire pour que les données médicales, issues de vos soins à l’Institut Bordet, soient accessibles par les autres prestataires de soin. Vous pouvez donner votre accord en signant le  formulaire de consentement de partage de données avec les réseaux de santé :
ABRUMET, Réseau de santé wallon, COZO.